Exceptional Education at the Heart of the Community

Exceptional Education at the Heart of the Community

Age 5 - 11

If you feel upset about something, or don't know who to talk to - there is always someone you can speak to at the Academy. 

You can also talk to any of the organisations listed below to get help for problems you might have at home or at school. 

Internet Safety

Support, advice, bullying and feeling sad or anxious

Help for if you are looking after someone else

Violence at home


Internet Safety


Think You Know 

Think You Know is a website you can go to that will help answer your questions and to let you know how to be safe when you are using the internet. You probably use the internet for games or to talk to friends or even to search for information - Think You Know can help you stay safe. 

Visit the website at 



Dos and Don’ts

DO NOT share private information on the internet.

If you are not sure DO check with your parents/carers before you give out information.

DO use the same rules when you surf the internet as you would walking down a street.

NEVER have face-to-face meetings with anyone you only know online.

DO accept friend requests from people you already know if you are friends with them, DO NOT accept friend requests or messages from strangers.

Cyber bullying is when one or more people try to tease, harass, threaten or embarrass another person using technology such as mobile phones or the Internet.


Support, advice, bullying, and feeling sad or anxious


Childline can help you on with all sorts of problems you might have, including feeling sad, anxious, angry, scared or with any problems you may have at school like bullying.

You can call them for free to speak to someone privately. You can contact a Childline counsellor about anything, no problem is too big or too small.

Call free on 0800 11 11 or visit 


Help for you if you are looking after someone else

The Children's Society 

Are you a young carer, and do you spend your time outside of school looking after a family member? The Children's Society work hard with Carers Trust to help support children who are caring for others. 

Through visiting their website, you can get information on who to talk to, looking after yourself and advice on staying safe. You can also find information on projects near you. 

Visit their website today on 

You can call their number to find out more information about where you can go for support near you on 0300 303 7000 


Carers Direct 

Carers Direct is for anyone who is looking after a family member who is ill or disabled or needs special help. It is part of the NHS website and offers information and advice. 

There is a phone number you can call to talk to someone on 0808 802 0202

Or you can visit their website on 




Violence at home

There are lots of different people who can help you if you are being hurt at home or if you are worried about someone in your family being hurt at home. It can happen to anyone, but we don't always know who the right person is to talk to, especially if it feels like someone in your home is being bullied. 



Refuge are an organisation that can help you to understand what is right and what is wrong about relationships at home. They have information on their website about who you can talk to, how you can talk to them, and what to do if you are worried.

You can visit their website at





The NSPCC are there to talk to you if you are worried about being hurt or bullied by one of your family or someone you live with or if you are worried about someone you care about being hurt. They are able to offer support and to take some details from about what is happening. They can also talk to you through their counselling service.

You can visit their website at

You can email them on or you can call them on 0808 800 5000




Don't forget you can always ask for help from any of your teachers at the academy